We’ll be conducting routine maintenance on Saturday, August 3rd.
Our phone system will be unavailable during this time, but you’ll be able to chat with our live agents 24/7 or you can email Support.

What is an access code? Where can I find it? (Android)

An access code is the main identifier for your Noom account. If you have any issues and need to get help from Noom Support, this Access Code will be the single most helpful thing to help you resolve any issues.

  1. Open the Noom app and tap the profile picture icon in the top left corner of the screen.
  2. Tap Settings.
  3. Tap Account.
  4. Your access code will be shown in the first line.